Right. Took my motor in for repair not so long ago. They called me up to tell me what the problem was and how much to fix. I OK. I go to collect, problem still there (rattling) but only quieter. Call up straight away to tell them. They have another look at car and say something else needs doing.
Can I ask for this new work to be done FOC? In my mind they didn't repair the problem I took it in for in the first place and they have already charged me. Obviously the original work didn't fix the problem I asked them to fix.
Google doesn't seem to throw up any definite answers on this. Anyone got any experience/advice for me?